Terms & Conditions
TERMS & CONDITIONS
Deposits/Guarantees and Cancellations
- Full payment is required to confirm booking reservations
- You may cancel without fees up to 48 hours before the booked dates
- Payments are non-refundable but stays are re-bookable
- Bookings cancelled after 48 hours will be charged 50%/pax/night
- No show will forfeit the entire booking fee
- No fees will be applied to cancellations due to extreme weather conditions.
Check-In/Check Out Time
Though our standard check-in time is at 2:00 PM, you are welcome to arrive in time to enjoy lunch and lounge at the common areas until your room is ready for checking in.
We are happy to accommodate early check-ins (from 9:00 AM) or late check-outs (until 5:00 PM) with a fee of Php 950.00 per head, subject to room availability.
Credit Cards
Dive Solana currently accepts Mastercard and Visa credit card payments online and on-site.
If you will be using an international issued card, inform your card company that you will be travelling to the Philippines to prevent your card from being blocked during your stay.
Smoking Policy
For everyone’s safety, smoking is not permitted in any of the cottages, dining areas, or near the oxygen tank room storage. Smoking is only allowed on outside decks. We request that smokers be mindful of other guests by maintaining a respectful distance.
